Policies & Frequently Asked Questions (FAQs)
Shirley has a 24-hour cancellation policy. We ask that you please honor this policy to avoid a $25.00 fee.
You have a 15-minute grace period for your scheduled appointment time. Please try to honor this grace period to avoid a $15.00 late fee.
Is a Shampoo & Style included with a Haircut?
No, all services are priced separately.
What is the cost for a full weave?
You will need to come in for a weave consultation and pricing is discussed at that time.
May I come in any day for a consultation?
Consultations may be scheduled on any day that the salon is open – by appointment only.
Is there a cost for a consultation?
Yes, the consultation fee is $25.00.
What do I do with my hair when I work out?
If hair is long, pull up in a ponytail (loosely pin up) and tie a silk scarf around edges. If hair is short, tie in a silk scarf. Be sure to shampoo your hair within that same week using a clarifying shampoo and moisturizing conditioner.
How much do people generally tip the stylist?
Your stylist is generally tipped 15-20% of total service cost.
Can we put the assistant’s tip on our credit card?
No, you may only put the stylist’s tip on your credit card.
Can we charge over on our credit card and get cash back.
No, we are not able to give cash back.